Legal disclaimer - FADAS-AFRIC LTD

Legal disclaimer

Legal Disclaimer for FADAS-AFRIC LTD

Headquarters:

06 BP 60727 ABLOGAME, Rue Tokpli, Lomé-Togo

Tax Revenue Number: NIF 1000122238

Phones: (+228) 90 01 06 06 / 22 20 45 22 Emails: info@fadasafric.com,

FADAS-AFRIC LTD is a fund management and investment company approved and regulated by CCIT and OTR in Lomé-Togo.

Complaints Handling Procedure

FADAS-AFRIC LTD has established and maintains an effective procedure for the reasonable and prompt handling of complaints.

Should you have any issue with our services, please do not hesitate to contact our Complaints Handling Officer, in English or French, through the addresses below at your convenience, with the reference “Complaint”:

Mail at: FADAS-AFRIC LTD
Att. Complaints Handling Officer
06 BP 60727
ABLOGAME, Rue Tokpli
Lomé-Togo

Email at: sourcing@fadasafric.com

Please make sure that the following information is provided to ensure a prompt handling of your complaint:

Your identity and contact details;
Reason(s) for the complaint;
Where relevant, copies of any documentation supporting your complaint.

You will receive an acknowledgement of receipt in writing within ten (10) business days, unless the answer itself is provided to you within this period.

Should your complaint request further investigation, a response will be sent to you within two (2) months of the receipt. In case we are not in capacity to answer you within this delay, we will provide you with details regarding when the response will be provided.

Finally, should the answer provided not be satisfying to you, please note that an out-of-court complaint resolution procedure exists with the CCIT.

Voting Rights Policy

FADAS-AFRIC LTD believes that professional corporate governance standards are an essential part of its reputation and management experience. Thus, voting at general assembly meetings is a key component of the ongoing dialogue with companies in which FADAS-AFRIC LTD invests on behalf of the managed funds and their investors and forms an integral part of FADAS-AFRIC LTD’s investment process. FADAS-AFRIC LTD has set up a Voting Rights Policy, is committed to ensuring consistent exercise of voting rights associated with shares held in the funds, and exercises the voting rights with the sole view of preserving the interest of its investors.

Conflicts of Interest Management and Prevention

FADAS-AFRIC LTD maintains and operates effective organizational and administrative arrangements with a view to taking all reasonable steps designed to identify, prevent, manage, and monitor conflicts of interest to prevent them from adversely affecting the interests of the funds and/or the investors.

The company takes all reasonable steps to identify conflicts of interest that arise in the course of its activities between (i) the firm, including its managers, employees, or any person directly or indirectly linked to FADAS-AFRIC LTD by control, and the funds (managed by FADAS-AFRIC LTD or its affiliates) or their investors, (ii) one fund or its unitholders and another fund or its unitholders, (iii) a fund or its unitholders and another client of FADAS-AFRIC LTD, and (iv) two clients.

The general principles applied to prevent conflicts of interest are integrity, fairness, impartiality, and the primacy of the investors’ interests. These principles occupy a prominent place among the company’s ethical rules.

All staff members are required to comply with ethical rules and receive adequate information, training, and guidelines to this effect.

FADAS-AFRIC LTD has set up the relevant procedure and policy to which all staff members must adhere, identifies and updates the main categories of situations where potential conflicts of interest may materialize, and identifies, records, documents, and handles actual conflicts of interest. Where organizational arrangements made by the company to identify, prevent, manage, and monitor conflicts of interest are not sufficient to ensure, with reasonable confidence, that risks of damage to investors’ interests will be prevented, the company clearly discloses in a durable medium the general nature or sources of conflict to the concerned parties giving sufficient information with respect to the service/transaction in the context of which the conflict arises. The efficiency and adequacy of the overall conflicts of interest prevention and management framework is reviewed and updated at least annually.

No Warranty – Limitation on Liability

The information contained on this Site is valid at the date of publication and although we have taken reasonable steps to ensure that the information on this Site is accurate, we make no representations to that effect and, accordingly, cannot give any assurances that it is at any time up to date or complete.

FADAS-AFRIC LTD does not accept responsibility or liability to any person for any loss or damage whether direct, indirect, consequential, or incidental, or any other loss of any kind which may arise from accessing or reliance on the information contained in this Site.

FADAS-AFRIC LTD and its affiliates do not provide any representation, warranty, or guarantee, either express or implied, as to the accuracy, reliability, timeliness, performance, completeness, or suitability of the information and materials found or offered on this Site for any particular purpose. You hereby acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude and disclaim all liability for any such imprecisions, inaccuracies, omissions, or errors to the fullest extent permitted by law. We undertake, upon identification of faults, to implement procedures to remedy them.

FADAS-AFRIC LTD may make improvements or changes to the information and other materials on this Site, or withdraw this Site, at any time and without notice.

Links to Other Websites

The links to external websites contained on this Site from time to time are provided for your convenience and to provide further information and are not related to FADAS-AFRIC LTD. These links do not involve our endorsement of any third party, and we are not responsible to users in relation to the use or content of these website(s). You are hereby invited to read the terms and conditions governing third-party pages and websites you access.

Links redirecting to the Site are only allowed subject to the express prior written consent of FADAS-AFRIC LTD.

Local Rules and Regulations – Restricted Access to Site

Persons who are subject to restrictions prohibiting the publication of or access to the information contained in this Site are not permitted to access the information contained on this Site and are therefore encouraged to leave the Site. Such persons are solely responsible for knowing and complying with such laws or regulations and shall be obliged to inform themselves of and to observe any such restrictions.

Security

You expressly agree that the Internet is not a safe medium of communication of information and that you use the Internet at your own risk.

FADAS-AFRIC LTD strives to ensure the proper functioning and cybersecurity of this Site. However, neither FADAS-AFRIC LTD nor any of its affiliates shall be liable for any loss or damage that may result from a malfunction or interruption of the services of this Site, or from any error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, or alteration or use of recordings.

Personal Data Protection

For your perfect information, please note that information enabling to identify you directly or indirectly (hereinafter “Personal Data”) is processed by FADAS-AFRIC LTD in relation to your use of the Site, including by means of cookies.

To know more about the processing of Personal Data performed by FADAS-AFRIC LTD as well as its use of cookies, please refer to our Privacy Notice and Cookie Policy.

Site Use

Any deliberate misuse of any element of the Site (including, without limitation, piracy, the introduction of viruses, site disturbance, excessive use, or use contrary to applicable law) is expressly prohibited.

You may be held liable for any unauthorized use of the Site and the information contained therein. Unauthorized use of this Site may give rise to a claim for damages and/or be a criminal offense and result in legal proceedings.

Ownership of the Site, Copyrights, and Trademarks

The contents of this Site (including, without limitation, texts, images, videos, logos, brands, trademarks, graphs, photographs, etc.) are protected by intellectual property rights, including copyright, and are the exclusive property of FADAS-AFRIC LTD or of third parties from which FADAS-AFRIC LTD was granted the necessary rights.

In addition, “FADAS-AFRIC LTD” is a registered trademark. All other trademarks referred to on the Site, such as the names of companies in which FADAS-AFRIC LTD and its affiliates invest, are the property of their respective owners.

You may download or print out a hard copy of the pages of this Site for your own personal use provided that you do not remove any of the copyright and/or trademark notices. However, you must not make any copy of material on this Site for public or commercial use. You may not otherwise copy, alter, re-transmit, or permanently store any page or text on this Site without the prior written consent of FADAS-AFRIC LTD.

Severability

In the event that any provision of these Terms and Conditions of Use is deemed unlawful, void, or unenforceable, such provision shall be considered as severable from these Terms and Conditions of Use without affecting the validity and enforceability of the other provisions herein.

Applicable Law and Regulations

These Terms and Conditions of Use shall be governed by and construed in accordance with the laws and regulations of Togo. Any dispute arising or relating thereto will be subject to the exclusive jurisdiction of the courts of Togo.